You may return an item for any reason within 30 days for a full refund, even if there's nothing wrong with it. In addition, all BEAM products are warranted to be free from defects in material and workmanship for a period of 90 days.
Please use the form on this page, scroll down on mobile devices.
Return
For Any Reason
If you're not sure about your purchase, save the box. Items must be shipped back to us in new condition, and while the box isn't required, it'll save you the cost of packaging. Please do not attempt to return without a Return Material Authorization number (RMA). To start a return and receive an RMA, complete and submit the form on this page. Only the fields marked with an asterisk are required. We'll send the RMA and shipping instructions to your email address. You'll be responsible for the cost of return shipping. A refund of the full purchase price will be issued once we've received and inspected your return.
Refund Credit
Trial Return ‘For Any Reason’ refunds will be credited to the payment method used for the original purchase.
Exchange
For Warranty Service Only
If an item doesn't live up to our promise, it's our problem, and we pledge to send you a replacement at no additional cost. In the event that we can't deliver a replacement, we'll issue a full refund of all your costs including shipping and taxes. To make a warranty claim, please complete and submit the form on this page. Be sure to include the warranty specific information requested at the bottom. We'll send you a pre-paid return shipping package with instructions.